Since KENS 5 News broke the story, Owl Cleaners’ attorney has provided an email for customers to pick up their clothing. The attorney says to set-up a pick-up time customers can email: firstname.lastname@example.org.
Owl Cleaners closed its shop without a warning, leaving customers hanging, wondering if they'll get their clothes back.
Many customers were surprised when they found a notice informing them the business off Fredericksburg Road closed. The note failed to provide a contact number or how customers could get their clothes back, leaving some panicked.
Jared Hutto says he dropped off his clothes a few weeks ago and says no one mentioned anything about closing. He adds that he didn’t get a call or an email to pick-up his clothes before the business shut down.
Hutto says he found out the cleaners closed when he arrived, found the place empty and his clothes hanging on a rack inside. "It's almost in my reach," Hutto said.
He says he brought in more than $200 worth of garments.
"Since I've messaged them I haven't received any responses,” Hutto said. “I’ve called their listed number on the internet, left voice mails, still no responses. I just don't know what to do at this point.
He's not the only one in limbo, several shirts and pants hang on the racks inside.
A Yelper posted the shop was closed for two days without a note. He wrote: "I'm getting married in two days and it looks like I'll have to buy a new shirt."
The property manager says the business shut down about two weeks ago after filing for bankruptcy.
"I trusted this business, I trusted them with my clothes and my future business and I do feel abandoned," Hutto said.