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WellMed closes COVID-19 vaccine reservation hotline until Monday

WellMed says you must schedule an appointment over the phone to receive the vaccine at either location, and there are about 4,600 slots available.

SAN ANTONIO — WellMed officials announced Sunday that their appointment hotline for the two community vaccination centers they run with the City of San Antonio will be closed for maintenance until Monday.

"The line will reopen at 8 a.m. Monday, March 8 to take appointments for COVID-19 vaccine shots at the Elvira Cisneros Senior Community Activity Center or the Alicia Trevino Lopez Senior One-Stop Center. Approximately 4,600 slots are still available," they said in a release.

The telephone registration hotline (833-968-1745) is responding to callers with a recorded message that all slots are full. Only registered recipients will receive the vaccine at the Cisneros or Lopez Senior Centers. 

No-cost vaccinations will be held at the following WellMed center locations:

Elvira Cisneros Senior Community Activity Center 

  • 517 SW Military Drive San Antonio, TX  78221 

Alicia Trevino Lopez Senior One-Stop Center 

  • 8335 Culebra Road San Antonio, TX  78251                     

WellMed says you must schedule an appointment over the phone to receive the vaccine at either location. Walk-ins will not be accepted. 

WellMed is asking those trying to schedule appointments via phone to be patient due to the high call volume.

If phone lines are overwhelmed, you will hear one of two messages:

  • On a cell phone: “The line you are trying to reach is out of service.”
  • On a landline: “All circuits are busy. Please try your call later.

CVS is also beginning to schedule appointments at 70 locations across Texas, too. Click here for more information.

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