Local satellite service switch is out of this world...or is it?

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by Barry Davis / KENS 5

Bio | Email | Follow: @barrydavistv

kens5.com

Posted on June 27, 2012 at 6:31 PM

Updated Wednesday, Jun 27 at 6:40 PM

Judy Argo loves her DirecTV satellite service. That's why she was a little reluctant to sign on with an installer who said he worked with both DirecTV and Dish-TV. A group of installers was going through Argo's neighborhood trying to get people to sign up for the program.

They were telling people it was a joint program with Direct and Dish to help keep prices low. Argo stood to save roughly $35 a month...or at least that's what she was told.

The installers immediately began switching out her equipment.

The installation started some time after 6:00 p.m. and wound up a little after 9:30, according to Argo. That made her even more skeptical of the deal. The next morning she called DirecTV and her fears were realized. It was a scam.

The folks at DirecTV told her there was no such program, and that DirecTV and Dish TV are two independent companies. They also offered to switch her back at no charge and even credit her bill for the time she was without service.

Argo also called Dish and told them she wanted out of the contract . She said she would not be paying for any of the service or any termination fees.

She said Dish told her they would refund the $59 they had already taken out of her account and she would not be charged for anything else.

 

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