San Antonio -- Their downtown parking spot was supposed to cost 5 bucks but some folks claim they were forced to pay much more.
Mario Fuentes and Jacob Pena tell KENS 5 they were among a few people parked in a downtown parking lot at the corner of South Presa and Durango Saturday afternoon.
The men claim when they drove into the lot the signs said to pay $5. Fuentes said the booth was unattended but they used the pay box to pay.
We parked with a $5 dollar payment. We made it to our slots. My slot number was 47. We put in the money and we went off, Fuentes Said.
But when they returned an hour later, Fuentes said the price on the signs was changed and several cars were booted.
Not all the signs were covered. There was still a few signs that had $5 written on it. That's when we questioned is it $5 or $8 Pena said.
Angry and frustrated, Pena and Fuentes claim they began questioning the attendant who worked for Boot man Inc.
According to them, the attendant said It's not my job to dispute. Just to put on the boot and take off the boot.
We asked for a supervisor. He said there was nobody to call. There was no supervisor to be found, Pena said.
I gave him my credit card and he processed the payment right there on the spot, Said Fuentes, He released the cars right away.
Pena And Fuentes say they had to pay $116 dollars each to get the boot off their cars.
KENS 5 called Boot man Inc. in an attempt at getting more information regarding price changes. A dispatcher answered and said that all media inquiries had to be written and mailed to
875 Ashby Place.
KENS 5 went to the location and found a self storage facility located in that address. Numerous phone calls were also made to the owners of the parking lot, LAZ Parking. None of our messages have been returned.
Fuentes says he filed a police report but police said it was a civil matter.
Fuentes adds he also filed a complaint with the Attorney General's office.
It's more than the $115, Said Fuentes, It's about what's going on and how people are getting scammed here in this parking lot.