Immigration services glitch leaves hundreds wondering about their status

SAN ANTONIO -- The future of hundreds of young immigrants is in limbo all because of a glitch in immigration services.

They are all part of DACA or Deferred Action for Childhood Arrivals. The program allows them to stay in the U.S. legally.

"It gave me hope, motivation to continue with my education,” 25-year-old Carlos Aguilar said.

Like many other immigrants, Aguilar came to the U.S. from Mexico when he was a teenager.

"I went to high school in Kerrville,” Aguilar said. “Went to Schreiner University."

But while DACA is helping him pursue a master’s degree, financial struggles and immigration services are now holding him back.

"It was time to renew and I didn't have the money, so I applied like a month late and now I found out that they're taking forever," Aguilar said.

If Aguilar doesn't get his status renewed by the end of October, he will lose his job and driver’s license. Those are some of the benefits from DACA. The program was created in 2012 to allow qualifying immigrants up to 31 years old to stay in the U.S. legally.

"It makes me feel really bad because I've been working really hard," Aguilar said.

He's not alone. According to immigration services, they had a glitch from February to May.  About 500 people who tried to renew are now on standby. Congressman Joaquin Castro tweeted out a letter he wrote, demanding a solution.

Castro sent KENS 5 a statement saying, in part:

"I've spoken with folks here in San Antonio who – despite submitting their application on time – have lost their jobs because of the backlog."

Immigration services said that applications turned in 120 days before their expiration date should be okay. Aguilar hopes he is one them.

If you are not sure about your renewal status you may submit an inquiry to the USCIS Customer Contact Center at my.uscis.gov/account/needhelp or via your online account at my.uscis.gov/account/inbox.

 

(© 2016 KENS)


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