USAA Celebrates Innovation Day with new ideas

USAA Innovation Day

SAN ANTONIO -- There were drones, people building robots, and remote controlled cars that can fit where insurance adjusters can't. But some of the most important ideas at USAA's Innovation Day were the practical, everyday ones.

“I'm very passionate about making our app accessible to all of our members," said Android Developer Harmony Clauer Salyers.

Clauer Salyers channeled her passion for accessibility into an app that allows the visually impaired to deposit checks with the help of their phone's voice recognition technology.

"I don't think a lot of companies would let me do that and it was just an exciting journey. I got to do all these things that I never would've been able to do somewhere else," she said.

USAA has put about 1,100 employee ideas into the market this year out of more than 9,000 submissions.

"Anyone of our 30,000 employees can go in and post an idea, other employees vote on that idea and then as it moves through a voting process we bring it to life," said Zack Gipson. He's the President and Chief Innovation Officer for USAA.

For Gipson, the more ideas, the better.

"Our employees are always thinking of new innovative ways to serve our members, and so we want to celebrate that," he said.

The bottom line is this: If you're a USAA member, you could see a lot of the ideas on display at Innovation Day turn into products and services tomorrow.

(© 2016 KENS)


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