NEW BRAUNFELS -- New Braunfels Utilities has issued a public notice advising customers that a ground water sample gathered on Monday, tested positive for E. coli.
In a press release, NBU stated this was an isolated issue to a single well and ongoing tests have shown no bacteria were detected in the actual water distribution system.
NBU Public Affairs Manager Gretchen Reuwer was quoted saying all water goes through a complete disinfection process because going into the distribution system.
“In compliance with regulatory requirements and good common sense, we took immediate action to remove that water source from our distribution system, eliminate the problem through additional disinfection and keep our customers informed of what is taking place. Multiple tests will be conducted to ensure no contamination remains before the well is returned to service,” Reuwer said in the press release.
According to Reuwer, they conduct regular sampling of all the water sources as required by state and federal agencies.
Bacteria, like E. coli, can make you sick and are a particular concern for infants, young children, and people with weakened immune systems. Microbes in these wastes can cause various symptoms like diarrhea, cramps, nausea or headaches according to the press release.
NBU anticipates resolving the problem within 24 hours.
For more information, you can call (830) 629-8485 and ask to speak to NBU Executive Director of Operations Doug Draeger. He can also be contacted by mail at P.O. Box 310289, New Braunfels, TX 78131-0289.
General guidelines on ways to lessen the risk of infection by microbes are available from the EPA Safe Drinking Water Hotline at 1-800-426-4791.
(© 2016 KENS)