SAN ANTONIO-- Jesus Sandoval went to visit his brother at the Bexar County Sheriff's Office Video Visitation Center.
"It's a whole lot better than having to wait and wait for a lot of hours," he said.And said, "Last time that I came. I came at about 11:30. I didn't get to see him until close to eight in the evening."
Now instead of an eight-hour wait, Sandavol got to see his brother within minutes of arriving.
By registering, making an appointment, and locking up your belongings you can also be on your way to a virtual visit with your loved on in jail.
But not everyone feels the same about it.
Instead of being in the same room with their loved one talking through glass, they are now in a different building talking to them on a monitor.
"During the visits, I would have my hand on the glass and this way it's different. I don't know. I hate it," Tristine Betancourt said.
Now the jail can move monitors from cell to cell so inmates don't have to move to a central location. It streamlines the process.
Janice Huberd said now she'll be able to visit her son twice a week, a big difference from before
"Maybe once every two weeks or maybe once a month," Huberd said.
Vistors can chat with inmates for 20 minutes at a minimum of twice a week. A Bexar County Jail spokeswoman said they had 130 visits in two days and close to 900 people already registered.