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Soldiers put at risk after business loses receipts

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by Christopher Heath / KENS 5

kens5.com

Posted on February 11, 2010 at 11:05 PM

Updated Friday, Feb 12 at 8:04 AM

Tommy Goodwin was at a self-storage facility in Converse when he noticed several dozen plastic bags next to a dumpster. Upon further inspection, he realized what he was looking at were hundreds of credit card receipts.

The bags belonged to a business called Force Fitness. 
 
Each bag was labeled with a month and a year, with receipts inside stapled together. Each receipt contained complete account numbers, expiration dates and signatures from the cardholder, all extremely sensitive information.
 
Force Fitness maintains three locations, one at Fort Sam Houston, one at Randolph Air Force Base and one on Fort Hood.  The company sells protien shakes and other supplements to military members at gyms located on each installation.
 
It is unclear exactly how all the receipts ended up next to the dumpster. In a written statement provided to KENS 5 from an attorney representing Force Fitness, the company claims the receipts were misplaced during a recent move.
 
What isn’t explained in the letter is when Force Fitness first became aware of the loss of the receipts or whether the Department of Defense was made aware of the potential breech of private information prior to KENS 5 beginning its investigation.
 
Currently, Fort Sam Houston’s Provost Marshal and the Army’s CID are looking into the matter. In addition, Fort Sam has made contact with the owners of Force Fitness expressing its concerns over the mishandling of information, information that could have potentially put hundreds of soldiers, sailors and airmen at risk.
 
The owner of Force Fitness, Victor Rodriguez, in his statement to KENS 5 said that his business takes “meticulous” care or records and is “very serious” about the trust the military places in them.
 
Rodriguez went on to say that it has been in contact with military officials and will be taking corrective action to inform customers who may have been affected by the loss of the receipts.
 
While all of the receipts contain complete credit card numbers, expiration dates and signatures, most are more than 4 years old and only about a third are still valid.
 
KENS 5 is currently working to hand over all of the receipts to Force Fitness.

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Comments: Displaying 1 - 5 of 5

james1964 said on February 15, 2010 at 2:36 PM

I agree with holding them accountable but the person who found these receipts could of contacted the owners of the business just as easily as they did the media. We all know that the media is always going to make a white cloud dark. If you find a wallet or a purse, do you call the news? No, you try to call the owner of the purse or wallet and be a good samaritan. These records were obviously lost or perhaps even stolen. There is always a better way to handle a situation and the guy who found the records is not a "hero" for turning them over to the story hungry media but rather a show boat in my opinion. He was hoping for a few minutes of fame because if he was not, he would have contacted the owners of the establishment first. Of course identity theft is a big deal these days and yes, these records COULD have gotten into the wrong hands but they did not. why do people feel such a need to point a finger instead of lend a helping hand..This story was over blown in my opinion. Next.

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bntmomma said on February 13, 2010 at 5:20 PM

It would be a very big deal if they had gotten into the wrong hands! This businesses goal is not to create jobs....it's to make money! That's the truth. However, I agree that this business doesn't deserved to be crucified for this mistake....but they need to be held accountable.

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james1964 said on February 12, 2010 at 9:52 PM

I frequent the location at Ft Sam and this couple who owns the business provide a great service to our countries troops..so some old records got missplaced during a move..big deal..it was not malicious but rather a mistake that many businesses and people make..Kens, why not spend your valuable air time focussing on real stories... I am a customer who uses my card there and will continue to do such.. This story tries to crucify a small business who creates jobs in this down trodden economy..what people will do for a couple minutes of "fame." Former Kens viewer...

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bntmomma said on February 12, 2010 at 10:28 AM

I'm just thankful that Tommy Goodwyn found these receipts and turned them in. He is obviously a man of good character who in honest and trustworthy. So many others may have used this information for their own financial gain. The world needs more people like Tommy Goodwyn.

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guest143 said on February 12, 2010 at 3:48 AM

"protean" or protein shakes? anyway, hopefully they are more careful next time

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