Sylvia Myorga was going to a wedding, and she said she didn't have time to go to a gym to shape up. She was watching TV late one night when she saw an ad for the Kymaro Bodyshaper. The tight fitting lycra/spandex type product promised to slim 20 pounds off your shape. Myorga thought, for $39.99 why not try it. Two weeks later when the product came in, it was too small. So Myorga re-boxed it, paid $9.95 for shipping and sent it back to the company. They called her a few days later and told her to send the next larger size would be another $9.95 shipping. Myorga grudgingly sent another $9.95. A week or so later when the bodyshaper showed up, it was three sizes larger. Once again Myorga paid $9.95 to send the wrong size back. A few days later and another phone call from the company, Myorga was told to get the correct size would cost another $9.95. So now her $39.99 miracle garment was going to cost her $100. Myroga said no way. She called the company and insisted to speak to a manager. After numerous phone calls she finally heard back. The marketing director of the company apologized and told Myorga it was all a misunderstanding. Not only would she get the correct size this time, the manager said she would gladly refund several of the shipping charges.
