Scott Lloyd admits it may have been his fault his classic Mercedes was towed twice, but says the folks at the impound lot should have been more careful.
Lloyd's car was towed to the impound lot on two occasions, after San Antonio police officers couldn't verify he had insurance. Lloyd says the first time it was the insurance company's fault for not sending in the required paperwork to the state. The second time he says it may have been his own fault because he was switching insurance companies.
When Lloyd went to get his car in May, as soon as he started to drive off...the wheels collapsed. The impound lot moves vehicles with a huge forklift and admits they damaged his tie rods with the forks on the lift. He had it towed to a shop and had it repaired. After numerous phone calls and quite a bit of run around, Lloyd was reimbursed.
The second time, Lloyd took off with his car and noticed it wasn't steering properly. He says he stopped and had the car towed to the same shop. The owner looked underneath and says he saw almost the exact same problem, this time the tie rods were severely bent and there was a brake line busted. After filling out the proper forms, Lloyd received a letter from the impound lot rejecting his claim. The lot says Lloyd only filed for the broken brake line and didn't mention the tie rods.
We went to the lot and spoke with the manager, who told us they take in somewhere between 20,000 to 25,000 vehicles a year and damage is not the norm...but then it's not un-heard of either. He also said if Lloyd will amend his claim to add the tie rods and bring in the bent parts if he still has them, the lot will be more than happy to re-visit the issue and if they find the damage was caused by the forklift again, they will pay it.
