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Beware 'Blue Hippo', says BBB

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by Barry Davis / KENS 5

Posted on November 20, 2009 at 7:46 PM

Updated Monday, Nov 23 at 12:13 PM

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Several viewers contacted us this week about “Blue Hippo” computer dealer, accusing them of mistreating customers.

Eyewitness Wants to Know pulled some information together to help you navigate the situation.
 
Our viewers aren’t the only ones complaining, the Better Business Bureau reports more than 4,000 people complained about “Blue Hippo” in the past 36 months.
 
The company has not responded to a single complaint filed since February and complaints show the company does not provide a contract, denies refunds and makes unauthorized withdrawals from bank accounts.
 
Here are some tips to better protect yourself when ordering by phone or online:  Do not give your social security number, birth date or your mother’s maiden name; do not wait for paper statements; check your bank account for suspicious activity and check the company’s refund policies before making a purchase.
 
We’ve provided useful links on KENS5.COM to check any company’s reliability and credibility.
 
If you think your bank account is being crashed, give us a call at 377-8647 or send an email to EWTK@KENS5.COM

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amkoicuba said on November 20, 2009 at 8:07 PM

I watched the news when the blue hippo thing came and then I spent 25 minutes trying to find it on your web site and when I find it ,it tells me that you have ways for me to check on a business but you did not give me any hints on where to find all this help.I will give you credit for one thing,your web site is the worst one in this area. There are no instructions on anything.It took 25 minutes to find I witness wants to know.Thanks for it's on the web site a kens5 under any ones guess.

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