New Braunfels Police said a post on Facebook about an attempted kidnapping created unnecessary fear.
It all stems from an incident that happened Friday at the Walmart on Walnut and Interstate 35 in New Braunfels.
Surveillance video shows two men walking out of the store. One of the men had a box containing an inner tube.
"The video clearly shows as he's essentially running toward his vehicle, he comes through a group of cars and in a, unfortunately, into a shopping cart being pushed by a little girl and her mom and the mom unfortunately misinterpreted what that meant," David Ferguson, spokesman for NBPD said.
According to New Braunfels Police, that mom thought one of the men was trying to kidnap her daughter.
"At this point we have determined an attempted kidnapping did not occur, instead we believe it was a shoplifting incident," Ferguson said.
However, moments after the incident, police said the mom posted details about her encounter in a group page on Facebook.
The post spread fast around the area.
"Sites like Moms of New Braunfels and residential neighborhood groups and those sort of things serve a good purpose in our community, it brings people together, it gets community conversation going, but it does also have a side effect of potentially spreading rumor or inaccurate information," Ferguson said.
The New Braunfels Police Department regularly posts about criminal activities, arrests, and community events on its social media sites.
Ferguson said you should check on their Facebook first if you hear a rumor, or feel free to send a direct message or email to find out what's really happening.
Anyone with information about the shoplifting suspects is asked to give the Comal County Crime Stoppers a call at (830) 620-TIPS.