Natalie Lomas always looked forward to her appointments with Dr. Michael Clay Robinson.

"It was like talking to a friend," she said. "He would ask about your home life, your kids, and your job."

Lomas is one of many patients shocked to hear that Dr. Robinson died after a shootout inside his home in the 8400 block of Ulysses. The suspect, 18-year-old Jonathan Andrew Perales, faces capital murder charges.

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"I wish I had the opportunity to tell him thank you," she said.

Dominic Cerna's wife worked with Robinson for several years. He was also Cerna's doctor.

"He was a nice humble man," he said.

Cerna said Robinson always wanted to help. Lomas said that she'll miss her long talks with her doctor.

"It's not as easy as saying I'll find someone else," she said. "It's hard to find someone like him."